Front Desk Receptionist
Join Halo Igloos as a Receptionist and shape the guest experience from arrival to departure. Deliver warm, professional service and ensure every stay meets our premium standards.
Front Desk Receptionist (Winter Season 2026–2027)
About Halo Igloos
Halo Igloos is a premium resort in Rovaniemi, combining modern Nordic design, private wellness (sauna & jacuzzi) and authentic Arctic nature. We create high-end, immersive experiences for international guests looking to connect with Lapland in a unique and meaningful way.
We are now looking for service-minded Receptionists to join our team for the winter season 2026–2027.
About the Role
As a Front Desk Receptionist at Halo Igloos, you are the first and last point of contact for our guests.
You play a key role in shaping the overall experience by creating a warm, professional and seamless arrival and departure. From check-in to check-out, you ensure every interaction reflects our premium standards and attention to detail.
What You Will Do
Welcome guests and manage check-in and check-out processes
Handle reservations, payments and guest information
Provide information about the resort, services and local experiences
Respond to guest requests and resolve issues in a professional manner
Coordinate with housekeeping, maintenance and other departments
Assist with bookings, transfers and activity arrangements
Upsell additional services and enhance the guest experience
Maintain accurate records and ensure smooth front desk operations
What We Expect
Previous experience in reception, hospitality or customer service
Previous experience of MEWS, Fareharbor systems is a plus
Strong communication skills in English (other languages are a plus)
Professional, positive and service-oriented attitude
Ability to multitask and work in a fast-paced environment
Good organizational and problem-solving skills
Flexibility to work shifts, including evenings, weekends and holidays
What We Offer
Monthly salary 2400-2700€ + supplements (based on experience)
Flexible employment (full-time, part-time or on-call)
Opportunity to work in a premium international resort
Supportive and ambitious team
Assistance with accommodation
Training and onboarding
Opportunity to be part of building a growing international brand
Working Period
Winter season 2026–2027 (approximately November–March/April), could be also earlier on hourly basis
- Department
- Reception
- Role
- Front Desk Receptionist
- Locations
- Rovaniemi
About Halo Igloos
Halo Igloos is a hospitality company founded in 2025 and based in Rovaniemi, Finnish Lapland. The company develops and operates premium accommodation concepts for international travellers seeking nature-based Arctic experiences, combining modern Scandinavian design, high-quality amenities and immersive surroundings. Its business focuses on creating scalable resort concepts that meet the growing demand for experiential travel in Northern destinations. Currently in a rapid growth phase, Halo Igloos is expanding with new locations and concepts while serving a global customer base.